Rose Library - Cleveland Community College

Printing

Students are able to print from one of three WEPA Print Stations on campus. These stations are located in the Jim & Patsy Rose Library on the 1st floor of the Jack Hunt Campus Center, the 2nd floor of the Paksoy Technology Center, and the 1st floor of the Bailey Allied Health and Science Center. 

In order to print, students must either have money on their student IDs or use a credit or debit card. Copies made with a student ID are $0.10. Color copies are $0.35. An additional charge of $0.50 will apply to all credit or debit transactions.

After Hours Support

If you need assistance when the CCC Help Desk is closed, you can contact the following 24/7 Technical Support sites. 

Blackboard

The Help Desk can provide basic troubleshooting for Blackboard issues, including handling log in.

Services for Students

 

Help Desk Logo

 

Student Email

The Help Desk will assist you in logging into your student email for the first time or will assist you in logging in if you have forgotten your password.

My Cleveland

MyCleveland (also known as WebAdvisor) is the account where students can view vital information like transcripts, financial aid award letters, class schedules, etc. 

The Help Desk can assist you in logging in for the first time, as well as resetting your password in the event you forget. The Help Desk can also assist in navigation of MyCleveland, but cannot offer students advice on registration.

Web Applications

Instructors often will assign you tasks using various web applications. If you find you are having difficulty with using those web applications, the Help Desk can provide you with support if they are familiar with the application.

Microsoft Office and Windows

The Help Desk provides general troubleshooting for the use of Microsoft Office and Windows, as well as how-to guidance for non-assignment related issues (i.e., the Help Desk cannot help you with an Excel spreadsheet if your assignment is to build an Excel spreadsheet.)

CCC Alert

CCC Alert is the campus warning system. CCC Alert will leave a voicemail, email, or text message informing students of inclement weather, campus closings, or dangerous situations on the campus of Cleveland Community College. 

The Help Desk will assist students in signing up for CCC Alert.