Click on the Resource below to go directly to the Modification/Accessibility plan for that resource.
Deficiency
Some Library owned video material is not captioned.
Correction
Recommendations
1. Develop and implement plan for correcting all commercially produced material that is not currently captioned.
2. Discontinue purchasing non-captioned material.
Support
Priority
Individual items for captioning have been prioritized as high, medium, low in Correction of Library Owned Non-captioned Video Material Five Year Plan and associated documentation
Cost
Captioning of commercially produced materials will be processed by the Helpdesk as requested by the instructor. This will be performed in house and will incur minimal cost. Professional captioning services will only be used in critical need situations.
Oversite
Barbara McKibbin
Finalized Actions/Date
1. Correction of Library Owned Non-captioned Video Material Five Year Plan published and implementation begun April 2014
2. Permission to captions requests sent to copyright holders for non-captioned commercial DVDs and VHS tapes used by faculty June 2014. Permissions will be retained until captioning for these items is required.
Deficiency
Lack of captioning on most items. Videos that need additional aural information for visually impaired students may be lacking this information.
Correction
Recommendations
1. All instructor created videos in classes with a hearing impaired student must be captioned as soon as the instructor is informed of the hearing impaired student's enrollment in the class.
2. All instructor created videos must have an appropriate aural description if this is necessary for understanding by any visually impaired person as soon as the instructor is informed of the visually impaired student's enrollment in the class.
3. All instructor created videos used for instruction for more than one term must be captioned as of August 1, 2015.
Support
Priority
High
Cost
Most captioning will be done by Helpdesk staff. Cost for one Helpdesk assistant per year for managing captioning processes will be approximately $12,500. Site license for Synchrimedia Movie Captioner software $1,440.00
Oversite
1. & 2. Disability Coordinator informs faculty member that captions or transcripts are necessary; Disability Coordinator contacts Dean of Learning Resources regarding all students who qualify for accommodations
3. Appropriate Learning Resources Staff (to be determined) will evaluate all online and hybrid courses for four newly added accessibility criteria and report needed corrections to Academic Dean during fall 2015; this criteria includes "The course contains equivalent alternatives to auditory and visual content" with reference to captioning
Finalized Actions/Date
Technology Helpdesk staff, some Library and AV personnel, and some other campus clerical staff were trained on MovieCaptioner June/July 2014. Processes were established for faculty to request captioning of video July 2014 with appropriate documentation. Faculty received instruction on processes for having items captioned at mandatory Learning Center workshops on August 13, 15, and 21 (Adjuncts) 2014. See "Video Captioning" section of Other Library Services. Modifications have been made to the process as necessary.
Deficiency
Captioning newly created multimedia items has not been the practice. Items in production will probably not contain captions until current practices are changed.
Correction
Recommendation
1. All new instructor created video material must be captioned before being published for students beginning Fall Term 2014.
Support
Priority
High
Cost
Most captioning will be done by Helpdesk staff. Cost for one Helpdesk assistant per year for managing captioning processes will be approximately $12,500.
Oversite
Appropriate College Staff (to be determined) will evaluate all online and hybrid courses for four accessibility criteria and report needed corrections to Academic Dean during fall 2015; this criteria includes "The course contains equivalent alternatives to auditory and visual content" with reference to captioning . Dean will be responsible for working with faculty to correct all non-captioned items.
Finalized Actions/Date
Faculty received instruction on processes for having items captioned at mandatory Learning Center workshops on August 13, 15, and 21 (Adjuncts) 2014. As of December 2014 only materials that require captioning because a deaf or hard of hearing student is enrolled in class have been sent for captioning.
Deficiency
File attachments in Blackboard and email are not being evaluated for screen reader accessibility. As a result, some are accessible and some are not.
Correction
Recommendations
1. All new instructor created files used in Blackboard, emailed to students, or posted on websites must be screen reader accessible beginning 2015 Spring Term. For classes with a visually impaired student this must be done immediately upon learning of the student's enrollment in the class.
2. All existing files must be assessed for readability and, if necessary, replaced with a readable version of the file by the beginning of 2015 Summer Term. For classes with a visually impaired student this must be done immediately upon learning of the student's enrollment in the class.
3. Training on creation of accessible documents for a core support group should be conducted during 2014 Summer Term.
Support
Priority
High
Cost
Have scheduled training to be conducted by representatives from VLC which will not incur costs. Will identify other training alternatives if further training is necessary.
Oversite
Appropriate College Staff (to be determined) will evaluate all online and hybrid courses for four accessibility criteria and report needed corrections to Academic Dean during Fall 2015; this criteria includes "The course design accommodates the use of assistive technologies employed by the college or commonly used by students with disabilities such as screen readers, text to audio scanners, speech to text software, etc." Dean will be responsible for working with faculty to implement corrections to their documents.
Finalized Actions/Date
Training on creating accessible documents, presentations, websites, and course sites will be conducted by VLC staff on February 6, 2015. Administrative Council determined that this will be mandatory for all full-time faculty and will be available for all other employees, including adjunct faculty.
Deficiency
Most audio files do not have a transcript for hearing impaired students.
Correction
Recommendations
1. All instructor created audio used in classes with a hearing impaired student must be accompanied by a transcript as soon as the instructor is informed of the hearing impaired student's enrollment in the class.
2. All audio files to be used for more than one term must be accompanied by a transcript as of August 1, 2015.
Support
Priority
High
Cost
None
Oversite
Appropriate College staff (to be determined) will evaluate all online and hybrid courses for four accessibility criteria and report needed corrections to Academic Dean during fall 2015; this criteria includes "The course contains equivalent alternatives to auditory and visual content" with reference to accessible text file alternatives for all audio. Deans will be responsible for working with faculty to correct all non-compliant items. N/A
Finalized Actions/Date
N/A
Deficiency
For accessibility statements from currently used publisher content see:
CENGAGE - (for SAM)
PARADIGM - (for SNAP)
PEARSON - (for Mastering BIO)
ELSEVIER - (for OST)
MACMILLAN - (for ENG classes)
Correction
Recommendations
1. Any existing online presentations used for instruction will be modified for appropriate accessibility immediately when the instructor is aware that a disabled student is enrolled in the class.
2. All new online presentations used for instruction for more than one term will have accessible features or alternatives beginning January 1, 2015.
Support
Priority
High
Cost
None
Oversite
Academic Deans
Finalized Actions/Dates
The online course template has been modified to include links to publisher accessibility statements within the "Instructor Resources" folder. Instructions are provided to faculty that they should select the appropriate publisher accessibility link and post it on the syllabus page and under "Access and Accomodations" in the Contact Information section of their course. If the appropriate link is not provided in the course template instructions are given for locating appropriate information.
Deficiency
Instructors have not been given guidance on complying with accessibility standards for online content creation. As a result, elements of many courses are not currently compliant.
Correction
Recommendations
1. Four accessibility standards will be added to the College online / hybrid course evaluation rubric for evaluation of all new courses beginning 2015 Spring Term.
2. All new courses will be compliant with the stated accessibility standards for 2015 Spring Term.
3. All current courses will be evaluated based on the stated accessibility standards in 2016 Summer term.
Support
Priority
High
Cost
College already pays for outside evaluator. There will be no added costs for evaluating accessibility compliance.
Oversite
Report from outside evaluator goes to Deans; Deans meet with faculty regarding any issues, which could include accessibility issues.
Finalized Actions/Dates
N/A
Deficiency
As of 2014/04/15 the website has some accessibility issues.
Correction
Recommendations
1. Four accessibility standards will be added to the College online / hybrid course evaluation rubric for evaluation of all new courses beginning 2015 Spring Term.
2. All new courses will be compliant with the stated accessibility standards for 2015 Spring Term.
3. All current courses will be evaluated based on the stated accessibility standards in 2016 Summer term.
Support
Priority
Medium
Cost
For meeting WCAG standards, there is no additional cost to the College since we already have SiteImprove to scan for accessibility issues based on WCAG criteria.
AIM certification costs nothing; there are costs for an initial scan and other scans to check for error corrections. Using SiteImprove to its potential will reduce this.
Oversite
Public Information and Marketing Coordinator
Finalized Actions/Dates
College webmaster has used SiteImprove to continue to scan, make improvements, and ensure the College site conforms to WCAG 2.0 and Section 508 during Fall 2014. He also completed the Web Accessibility Certification course offered through SiteImprove in October 2014.
Deficiency
Technically, the Library website, created with LibGuides, is compliant by providing a text-only version. Site is not easily accessible with a screen reader.
Correction
Recommendations
1. Complete migration to LibGuides 2.0
Priority
Medium
Cost
None
Oversite
Barbara McKibbin,until summer 2017, then Jerrianne Queen
Finalized Actions/Dates
Migration to LibGuides 2.0 completed Summer 2014. Website redesign in 2017 by Verified Studios. Website is checked weekly by Site Improve Accessibility Checker. Changes made if needed.
Deficiency
Compliant with possible exceptions in custom programming.
Correction
Recommendations
Ellucian Portal is compliant as it comes out of the box, custom programming and enhancements can create accessibility issues. Enhancements should be minimized and checked for compliance before publication.
Support
Priority
Medium
Cost
None
Oversite
Howard Roberts/Technology Committee
Finalized Actions/Dates
N/A
Deficiency
Compliant
Correction
None needed
Priority
High
Cost
None
Oversite
Distance Learning Coordinator/Instructional Development Coordinator
Finalized Actions/Dates
N/A
Deficiency
Most online presentations currently in use are not compliant.
Corrections
Recommendations
1. Any existing online presentations used for instruction will be modified for appropriate accessibility immediately when the instructor is aware that a disabled student is enrolled in the class.
2. All new online presentations used for instruction for more than one term will have accessible features or alternatives beginning January 1, 2015.
Support
Priority
High
Cost
None
Oversite
Any non-compliant resources will be reported to Academic Deans through reports from outside course evaluator.
Finalized Actions/Dates
Training on creating accessible documents, presentations, websites, and course sites will be conducted by VLC staff on February 6, 2015. Administrative Council determined that this will be mandatory for all full-time faculty and will be available for all other employees, including adjunct faculty.
Deficiency
Accessibility Statements for Current Web-based Applications:
MyMathLab: http://www.pearsonmylabandmastering.com/northamerica/mymathlab/accessibility/
WebAssign: http://www.webassign.net/manual/instructor_guide/c_a_accessibility.htm
Connect: http://connect.mcgraw-hill.com/help/instructor/#id=02nC0000000HHJW&type=category
Pearson Writer: http://www.pearsonhighered.com/educator/accessibility/index.page
Correction
Recommendations:
1. Any online instruction product evaluated for purchase/adoption after July 1, 2014 should be evaluated with accessibility as one criteria.
2. Instructors should provide accessibility information regarding required online applications to students through the online course "Accessibility Statement" and/or the course syllabus beginning August 1, 2014.
Support
Priority
High
Cost
None
Oversite
Academic Deans; Distance Learning Coordinator
Finalized Actions/Dates
The online course template has been modified to include links to publisher accessibility statements within the "Instructor Resources" folder. Instructions are provided to faculty that they should select the appropriate publisher accessibility link and post it on the syllabus page and under "Access and Accommodations" in the Contact Information section of their course. If the appropriate link is not provided in the course template instructions are given for locating appropriate information.
Deficiency
Not compliant
Correction
Scheduling for students is accommodated by students requesting assistance from a staff member in the Student Success Center.
Priority
Medium
Cost
None
Oversite
Director, Student Success Center
Finalized Actions/Dates
N/A
Deficiency
Compliant-- works with a screen reader. See https://webadvisor.yccd.edu/WebAdvisor/html/accessibility.html
Correction
None needed
Priority
High
Cost
None
Oversite
Director, Student Success Center
Finalized Actions/Dates
N/A
Deficiency
Correction
Recommendation
1. Information on email accessibility will be included in all email support documentation provided to students. For online documents this information should be added for 2014 Summer Term. For printed documentation this should be with the next printing.
Priority
High
Cost
None
Oversite
Kyle Harmon/Athena Smith
Finalized Actions/Date
N/A
Deficiency
According to intelliresponse.com: IR-hosted answer page framework is ADA-compliant
Content can be created to meet accessibility standards as applicable. (For example, embedded URLs can be displayed full to support screen readers.)
Correction
Recommendation
1. Content created by the College and added to Ask Cleve should meet accessibility standards as applicable. This needs further examination.
Priority
Medium/Low
Cost
None
Oversite
Vice-President Student Services
Finalized Actions/Date
N/A
Deficiency
Compliance information available at Accessible Library Services
Correction
Recommendation:
1. Maintain compliance documentation/ information on Library website
Priority
High
Cost
None
Oversite
Barbara McKibbin
Finalized Actions/Dates
N/A
Deficiency
Compliance information located at http://library.clevelandcc.edu/home/accessiblelibraryservices
Correction
Recommendation:
1. Maintain compliance documentation/ information on Library website
Priority
High
Cost
None
Oversite
Barbara McKibbin
Finalized Actions/Dates
N/A
Deficiency
For SirsiDynix accessibility statement see: http://www.sirsidynix.com/accessibility
Correction
Recommendation:
1. Maintain compliance documentation/ information on Library website
Priority
High
Cost
None
Oversite
Barbara McKibbin
Finalized Actions/Dates
N/A
Deficiency
Not complaint
Correction
Compass is not compliant but will be replaced with Accuplacer during Summer 2014 Term. Accuplacer is compliant. Braille tests for all placement tests have been ordered.
Priority
High
Cost
Already purchased
Oversite
Director, Student Success Center
Finalized Actions/Dates
N/A
Deficiency
Some instructor websites contain uncaptioned videos and file attachments that might not be screen reader accessible.
Correction
Recommendation:
1. Any instructor website necessary for instruction must comply with standards established for Blackboard instructor added content, file attachments, video captioning, audio file transcripts, and online / hybrid course accessibility standards on the timeframe for those items.
2. All instructor websites should be assessed for compliance in conjunction with and on the schedule of the College website.
Support
Priority
High/Medium
Cost
None
Oversite
Academic Deans, Public Information and Marketing Coordinator
Finalized Actions/Dates
N/A
Deficiency
Taskforce recommends going forward with all corrections, with appropriate oversight.
Correction
Recommendations:
1. Adopt and implement all recommended corrections, with appropriate oversight.
2. Create a standing Accessibility Committee.
Priority
High
Cost
Costs will be for captioning software, support staff, and outside services if necessary; outside evaluator for online course accessibility; training; website certification
Oversite
Accessibility Committee and Learning Resources Accessibility Taskforce
Finalized Actions/Dates
In May 2014 the College Administrative Council appointed a permanent Accessibility Committee. Members of the Committee will be HR & Safety Manager (chair), Director Physical Plant, CIO, Dean Learning Resources, Director Student Success Center, Webmaster, Financial Aid Coordinator, 1 faculty member appointed by Faculty Senate. The President recommended that the Learning Resources Accessibility Taskforce continue to meet to monitor this plan.
Jim & Patsy Rose Library
1st Floor, Jack Hunt Campus Center
137 South Post Road
Shelby, NC
704-669-4024
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