The Help Desk is available to help students and faculty with a number of technical issues including dealing with problems with software, including Office functionality and issues with course related software; file format conversion; media storage and problems; Blackboard login problems; Blackboard functionality issues;  creation and use of student email accounts; email password reset requests;  MyCleveland login issues;  printing problems; and recovery of damaged, deleted, or overwritten documents.

You may contact the help desk by calling 704-669-4133 or by email.