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Faculty Handbook

Learning Management System (Blackboard)

Blackboard is the Learning Management System (LMS) adopted by the College for management of all online, hybrid, and web-assisted courses. Blackboard is provided for all instructors, enrolled students, and to staff upon request. A Blackboard course site is provided for each curriculum section taught each semester. Blackboard is the only LMS approved for course delivery.

  • When you have questions or need assistance regarding Blackboard, course design, or any other issue in distance learning, please email This email account is linked with CCC’s ticketing system and provides monitoring to track and document issues and requests for future reference.

How-to Videos

How-to Videos - Use this link to access important videos that highlight teaching and learning strategies.

Instructional Technologies and Support

Online Learning Tools

Camtasia & SnagIt

  • Camtasia is a software program used to record onscreen activity, audio, and webcam video and narrate existing PowerPoint presentations. SnagIt is a screenshot program. For more information on downloading and using Camtasia & SnagIt, visit the Blackboard Faculty Organization and access 3rd Party Software, or Kemp Davenport at 704-669-4084 or

Respondus Test Generator

  • Respondus is a powerful tool for creating and managing assessments. This tool allows you to convert exams from MS Word, access thousands of ready-to-use exams, publish assessments directly to online courses and migrate assessments from one learning system to another. Access to Respondus is available in the Blackboard Faculty Organization under 3rd Party Software.

Respondus Lockdown Browser

  • Respondus LockDown Browser is a customized browser that increases the security of online testing in Blackboard. When students use Respondus LockDown Browser to take a Blackboard test, they are unable to print, copy, go to another URL, access other applications, or close a test until it is submitted for grading.  Instructions for downloading and using Respondus Lockdown Browser are included under “Instructor Resources” located in all Blackboard course shells.


  • SoftChalk Cloud is an authoring solution that combines content authoring, learning object repository, hosting, and management features with an easy way to track student score results and is seamlessly integrated with Blackboard. For more information contact Kemp Davenport at 704-669-4084 or



  • VoiceThread is a cloud application integrated with Blackboard that allows users to upload, share, and discuss documents, presentations, images, audio files, and videos within courses. This does not replace Kaltura but rather adds-on the ability to have voice or text discussion via comments with the media you’re already using. VoiceThread is accessible within the Content Area of Blackboard under Tools. A support and resources document is also available.